We offer a 30 day money back guarantee on all gym orders purchased directly from our website. We’ll do everything we can to make sure you love your BodyBoss 2.0, and have the support you need to get healthy! If for any reason, you are not satisfied with your gym, we will provide a prepaid return shipping label, and refund your purchase after the item(s) have been returned to our warehouse. Please contact our support team at firstname.lastname@example.org before shipping a return so you have the correct prepaid label. This allows us to easily identify your return, and refund your order in a timely manner.