The emails sent for Registration, Session Booked, Password Reset, Payments, etc are processed every 5 minutes. If you have not received an expected email, there are steps you can do to ensure deliverability of a trusted email.
“Add us to your address book!” - Having a recipient add your from address you their address book or trusted senders list can go a long way. More often than not, if one of an ISPs recipients trust a sender, they will be more lenient to similar messages to different recipients!
- Add email@example.com to address book
Star or Mark as important - A simple inbox action like this is just another way your recipients can tell their mail providers that “Hey, I want these messages”.
- Star firstname.lastname@example.org email
“If you don’t receive an email right away, please check your spam folder and mark “not spam”” - Adding this simple sentence to your sign-up form area can solve a lot of potential heartache. If a message you sent ends up in the Spam folder, and the recipient manually goes in and pulls it out, that’s fantastic! This not only helps an ISPs incoming mail filters in avoiding false positives, but also improves your standing with that ISP.