Because we utilize a few different warehouse locations, your order may ship separately. You will receive an email when you order ships which includes tracking information along with what item you can expect to receive in that shipment.
1Loop Reploops ship directly from our offices in Ohio via FedEx 2 Day services. If you are seeing a delay in shipping, this is because of Ohio's current stay at home orders for "non-essential" businesses. Our team expects to ship all 1Loop Reploops to our US customers within the next 10 days.
If you purchased a BodyBoss 2.0 and added on additional accessories, these may ship after your gym ships. Extra bands are currently on back order, and will take an additional 10 days to ship.
If you are missing part of an order, and it is past the shipping time frame expected, please reach out to our team by the "Submit a request" feature at the top of our Help Center.