Skip to main content
Support Center Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Support Center
  2. Club BodyBoss
  3. Troubleshooting

Troubleshooting

  • I am not receiving emails
  • What is the latency message I am receiving on a Live Sessions?
  • Can I get SMS notifications to remind me of my booked sessions?
  • Can I stop SMS notifications?
  • How can I improve my video and audio quality?
  • Why does the video keep freezing?
  • How come the sound on the video, Group Session or Personal Training is so low?
  • What if I can't get a connection to the Group Session or Personal Training session?
  • I signed up with google and now can’t login with my email.
  • I signed up with twitter and now can’t login with my email.
  • I signed up with facebook and now can’t login with my email.
  • How can I improve my video and audio quality?
Support Center
Powered by Zendesk